Shipping And Delivery Policy

Effective Date: August 15, 2025

Last Updated: August 15, 2025

At Hijabrush, we are dedicated to delivering your orders promptly and efficiently. This Shipping Policy outlines our shipping practices, delivery timelines, and related information to ensure a smooth experience.

Order Processing

  • Processing Time: Orders are typically processed within 1–3 business days after payment confirmation.
  • Business Days: Our business days are Monday through Friday, excluding public holidays.
  • Order Verification: All orders are subject to verification for accuracy and payment authorization before processing.

Shipping Methods and Delivery Times

We offer international shipping to various countries. Estimated delivery times after order processing are as follows:

  • Qatar : 10–14 business days
  • Saudi Arabia : 10–14 business days
  • United Arab Emirates : 10–14 business days
  • Singapore : 5–6 business days
  • Germany : 6–10 business days
  • United Kingdom : 8–10 business days
  • Netherlands : 8-12 business days
  • Sweden : 8-12 business days
  • France : 6-10 business days
  • Canada : 8-12 business days
  • Australia : 8-12 business days

Please note that these are estimated delivery times and may vary due to factors beyond our control, such as customs processing, local postal services, and unforeseen delays.

Shipping Costs

  • Standard Shipping: Shipping costs are calculated at checkout based on the destination and selected shipping method.
  • Free Shipping: We offer free standard shipping on orders over $120 USD.
  • Special Launch Offer: Enjoy free shipping on all orders for the first 2 months, starting August 15, 2025

 Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and link to track your package's progress.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, and other fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the product or shipping prices.

We recommend contacting your local customs office for more information on potential charges.

Delivery Issues

  • Incorrect Addresses: Please ensure that your shipping address is accurate and complete. We are not responsible for orders delayed or returned due to incorrect or incomplete addresses.
  • Unclaimed Packages: If a package is returned to us due to being unclaimed, the customer will be responsible for any reshipping costs.
  • Lost or Damaged Packages: If your package is lost or arrives damaged, please contact us at contact@hijabrush.com within 7 days of the expected delivery date. We will work with the carrier to investigate and resolve the issue.

 Split Shipments

In some cases, your order may be shipped in multiple packages to expedite delivery. You will receive separate tracking information for each package if applicable.

Shipping Restrictions

While we strive to ship to as many locations as possible, there may be restrictions on certain products or destinations due to local laws and regulations. If we are unable to ship to your location, we will notify you promptly and issue a full refund.

Contact Us

For any questions or concerns regarding your order or our shipping policy, please contact us at:

Email: contact@hijabrush.com

Mailing Address :

Boetika LLC

Pyramid Center, Office 108

Oud Metha, Dubai 89561, UAE